How to benefit from ZATCA’s e-invoicing support

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What is ZATCA’s e-invoicing support?

“ZATCA’s e-invoicing support” refers to the financial support that the Zakat, Tax and Customs Authority (ZATCA) provides to small and medium-sized businesses to cover the costs of switching to an e-invoicing system. The support is capped at SAR 2,500 per business. It stems from a Council of Ministers decision issued in early 2021 to make it easier for taxpayers to comply with the E-Invoicing Regulation.

What is an e-invoice?

An e-invoice is a structured document that is issued and stored in electronic format through a system that meets tax invoice requirements. Scanned paper invoices are not considered e-invoices.

Types:
  1. Tax invoice (B2B) with all required fields.
  2. Simplified tax invoice (B2C) with only the main fields.

Steps to benefit from ZATCA support with Kashierapp

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  1. Log in to your account on the ZATCA portal through the “Fatoora” website using your unique number or your email and password.
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  3. Select Indirect Taxes, then Value Added Tax (VAT), and go to the e-invoicing support request.
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  5. Enter the reference number of the invoice that proves you purchased invoicing software (you can select Kashierapp from the list of approved solution providers).
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  7. Attach your Kashierapp purchase receipt and one of the e-invoices issued with it.
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  9. Click Submit and wait for ZATCA’s reply by email to complete the disbursement of the support.

Eligibility requirements

  1. The business must be subject to the E-Invoicing Regulation issued by ZATCA.
  2. The business’s annual revenue must not exceed SAR 3 million.
  3. You must be registered for VAT and resident in Saudi Arabia.
  4. If you issue tax invoices on behalf of another taxpayer, this must be done in accordance with the VAT Implementing Regulations.

Technical requirements for e-invoicing in Kashierapp

  1. Generating a QR code on the simplified or standard tax invoice
  2. Integration with the “Fatoora” platform through ZATCA’s API, for real-time connection and sending invoices as they are issued
  3. Storing invoices in XML or PDF/A-3 format according to ZATCA specifications.
  4. Cybersecurity controls: data encryption and protection of digital signatures to keep invoices and sensitive information safe.
  5. Easy offline operation, with temporary storage and automatic sending once the connection is restored

Benefits of e-invoicing with Kashierapp

  1. Data accuracy: Less reliance on manual checks, which reduces human errors in invoices
  2. Time and cost savings: No more paper, printing and storage costs, plus automated payment follow-up.
  3. Better cash flow: Instant electronic payments boost liquidity and speed up collections.
  4. Easier compliance: Kashierapp is ZATCA-approved and meets the e-invoicing Phase 2 requirements
  5. Smart reports: A dashboard with real-time reports on sales, taxes and inventory for better decisions

Tips for implementing e-invoicing efficiently

  1. Choose Kashierapp for a reliable, all-in-one, ZATCA-approved system with ongoing 24/7 technical support.
  2. Set a timeline that includes staff training and invoice-issuing trials before the official compliance deadline.
  3. Carry out regular security procedures to protect invoice data, and keep backups.
  4. Regularly review how Kashierapp integrates with your other inventory and accounting systems to keep operations running smoothly.

Frequently asked questions

Q: Are there any fees for requesting ZATCA’s e-invoicing support?
A: ZATCA does not charge any fees for the request, and the support covers the cost of purchasing e-invoicing software up to SAR 2,500.

Q: How can I make sure Kashierapp is ready for e-invoicing Phase 2?
A: Make sure Kashierapp issues invoices in the required formats (XML/PDF/A-3), generates a QR code and integrates with ZATCA’s API to send invoices as soon as they are issued.

By following this guide and using Kashierapp, you get an easy, secure and fully integrated e-invoicing experience that lets you benefit fully from ZATCA’s support and stay fully compliant with tax regulations.

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Frequently asked questions

Not at all! Kashierapp is a flexible cloud cashier system that runs smoothly on the devices you already have, whether computers, POS terminals, tablets or smartphones, and it supports every operating system.

Yes, Kashierapp is officially approved. Our system provides a direct, automated Phase 2 integration with the ZATCA platform, keeping your business fully compliant and protecting you from tax penalties.

Your sales never stop! Kashierapp works both online and offline. You can keep issuing and printing invoices without internet, and the system syncs your data to the cloud as soon as the connection is back.

Absolutely. Kashierapp offers a complete solution that combines cashier and accounting. With the Pro plan, you get a full financial system including a chart of accounts, cost centers, journal entries and financial statements.

Of course! Switching to Kashierapp is smooth and you won't lose any of your existing data. The system lets you import your entire database (products, customers and suppliers) in one click.
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