Do I need to buy new cashier devices to run Kashierapp?

Not at all! Kashierapp is a flexible cloud cashier system that runs smoothly on the devices you already have, whether computers, POS terminals, tablets or smartphones.

Is the software approved by ZATCA, and does it support Phase 2?

Yes, Kashierapp is officially approved and provides a direct, automated Phase 2 integration with the ZATCA platform.

What if the internet or network goes down while customers are waiting?

Your sales never stop! Kashierapp works both online and offline, so you can keep issuing and printing invoices without internet.

Can Kashierapp replace complex accounting software?

Absolutely. Kashierapp combines cashier and accounting, including a chart of accounts, cost centers and financial statements.

I use another cashier system today. Can I switch to Kashierapp and bring my data?

Of course! Switching is smooth, and the system lets you import your entire database in one click.

Preparing your business for e-invoicing Phase 2 in Kashierapp

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How the accounting software works

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Follow these steps to set up e-invoicing Phase 2 for your business:

Step 1: Log in to your Kashierapp account, click App Store in the side menu, then click Connect in the ZATCA box.

Step 2: When the ZATCA integration page appears, click the Connect with ZATCA button, then click Add Device to add a new device for the first time.

You must add every device you use: one web device, plus every device that serves as a point of payment. Each one counts as a separate device and must go through its own onboarding steps.

Step 3: After you click Add Device, a new window appears. Enter the device name, your commercial registration (CR) number, your VAT number and the rest of the details.

The national address consists of four letters and four digits, and you can find it on your official national address document.

If you don’t have a national address yet, you can register for one ( here )

Step 4: Log in to your ZATCA account through this link ( here ), go to E-Invoicing Services, then click the Onboard New Solution Unit/Device button.

For more details on logging in to your account on the ZATCA website and getting an OTP, see our article on logging in to the ZATCA portal ( here )

Step 5: Once you get the OTP from ZATCA, enter it in the OTP field of the Add Device form in Kashierapp, then click the Add Device button.

If you entered all the details above correctly, the page will reload and show the device you added, with its ZATCA device code next to it.

If you have several devices to add, repeat the steps above for each new device. You can choose the device name from the drop-down list Cashier Device in the Add Device form.
If any details are entered incorrectly, an error message will appear. Check the details you entered and try again.

Step 6: Once you have completed the steps successfully, you can start using Kashierapp and issuing e-invoices.