Frequently asked questions about Kashierapp (FAQ)

No, that’s not required! "Kashierapp" is a highly flexible cloud system. It supports all devices (computers, POS terminals, tablets/iPads and smartphones) and all operating systems (Windows, Android, iOS). You can get started right away with your existing devices to keep costs down.

Thanks to its simple, intuitive interface, setting up the system and adding your products takes very little time. Training a cashier takes just minutes, and they can issue their first invoice with ease.

Definitely not. Kashierapp offers a "Quick Import" feature via Excel files. The "Start" plan supports up to 1,000 products, while the "Plus" and "Pro" plans support up to 10,000 products, enough for every item in your store, whatever its size.

Your sales will never stop. The sales app in "Kashierapp" works both online and offline, so cashiers can keep issuing and printing invoices without internet, and the system uploads the data to the cloud as soon as the connection is back.

The system offers an easy, secure way to manage full or partial returns, tied to specific permissions (such as requiring manager approval) to prevent any manipulation by staff.

Yes. Kashierapp supports split payments: customers can pay part of the invoice in cash and the rest by bank card, making checkout easier and increasing customer satisfaction.

You can easily open and close shifts for each cashier. At the end of each shift, the system instantly issues a Z-Report that reconciles actual cash and sales with what is recorded in the system, so you can hand over your cash drawer with one click and zero errors.

Yes. With the "Plus" and "Pro" plans, you get an interactive digital menu: customers simply scan the QR code to browse your menu with ease.

Absolutely. The system gives you precise inventory and purchasing management. You can add dish recipes so the system automatically deducts the ingredients from inventory with every order, preventing waste and helping you calculate meal costs accurately.

Security is our priority. "Kashierapp" gives you a very precise permissions system. You can define exactly what each employee can see or do (for example, preventing cashiers from deleting invoices, viewing profits or opening the cash drawer without a sale).

Not at all. Because "Kashierapp" is a cloud system, you can track your branches’ sales, staff performance and inventory movement in real time from your phone, anywhere in the world.

Kashierapp offers unlimited smart reports. You’ll know your best-selling products, slow-moving products, peak hours, profit per item and tax reports, helping you cut costs and increase sales.

Yes, Kashierapp is officially approved. On the Plus and Pro plans, it offers a direct connection and automatic Phase 2 integration with ZATCA’s "Fatoora" platform, protecting you from tax penalties.

If you choose the "Kashierapp Pro" plan, you get a dedicated, comprehensive financial accounting system that replaces other software! The plan supports an accounting guide, chart of accounts, cost centers, automatic and manual journal entries, trial balance, income statement and balance sheet.

"Kashierapp" (on the Plus and Pro plans) offers a complete system for managing customer loyalty programs and coupons, plus easy management of offers and discounts, boosting your customer retention rate.

Yes. The system lets you manage customer profiles, issue professional quotations, and track customer accounts and credit invoices, making it ideal for B2B companies.

All our plans (Start, Plus, Pro) come with free technical support and ongoing free updates. Our team is always available to make sure your business never stops for any reason.

• If you have one employee and one point of sale: the Start plan (SAR 799) is the best fit.
• If you have up to 3 users and 2 devices and need Phase 2 integration: the Plus plan (SAR 1,150) is the best choice.
• If you have up to 4 users and 3 devices and need advanced financial accounting and an employee commission system: the Pro plan (SAR 2,050) is your all-in-one choice.