Log in to the Fatoora Portal with Kashierapp | Get your OTP

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Follow these steps to log in to your account on the Zakat, Tax and Customs Authority (ZATCA) website:
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Step 1: The taxpayer logs in to the Fatoora Portal here

Make sure you are logging in to the Fatoora Portal (recognizable by its dark blue header), not the Simulation Portal.

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Step 2: Onboard new solution unit/device
After logging in to the Fatoora Portal, click “Onboard New Solution Unit/Device”.

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Step 3: The taxpayer chooses to generate OTP codes for e-invoice generation solution units by entering the number of OTP codes to be generated.

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Step 4: The Fatoora Portal generates the OTP (valid for one hour), which is displayed on the portal and can be copied or downloaded as a file.

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Step 5: Viewing the list of solutions and devices, and revoking a device
After logging in to the Fatoora Portal, click “View List of Solutions and Devices”.

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Step 6: The user can view a list that summarizes all the e-invoice generation solution units they have onboarded. They can also filter, sort and search for specific entries in the list of units and devices, and revoke any listed device by clicking the device and then clicking “Revoke”.

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Before the revocation starts, the user is asked to confirm it in a confirmation message.

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Frequently asked questions

Not at all! Kashierapp is a flexible cloud cashier system that runs smoothly on the devices you already have, whether computers, POS terminals, tablets or smartphones, and it supports every operating system.

Yes, Kashierapp is officially approved. Our system provides a direct, automated Phase 2 integration with the ZATCA platform, keeping your business fully compliant and protecting you from tax penalties.

Your sales never stop! Kashierapp works both online and offline. You can keep issuing and printing invoices without internet, and the system syncs your data to the cloud as soon as the connection is back.

Absolutely. Kashierapp offers a complete solution that combines cashier and accounting. With the Pro plan, you get a full financial system including a chart of accounts, cost centers, journal entries and financial statements.

Of course! Switching to Kashierapp is smooth and you won't lose any of your existing data. The system lets you import your entire database (products, customers and suppliers) in one click.
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